FAQs

What Can I Find On The Gaggler Website?

We are a digital lifestyle platform by women for women living in the Middle East. We come from a place of curiosity and open mindedness, and a passion for initiating deep conversations, ideas, and actions that resonate with our community. We empower you with information to make more conscious and inspired decisions about your beautywellnesslifestylefashion and sustainability choices. We want every woman to be the best version of herself. We are so glad you are here.

Our personal stories celebrate women in all the realms they are active whether it be at home, at work or in their communities, and inspire women all over.

Our curated editorials feature our personal recommendations of what we love and what we think is worth your attention.

Our spotlight on businesses that share our ‘Do Better, Be Better’ philosophy and values in sustainability, clean ingredients, and making the world a better place, ensures you read, watch and learn about the best on offer.

Orders & My Account

We accept all major debit and credit cards.

We accept all major debit and credit cards.

Oops, sorry about the delay. We aim to respond to all inquiries within 48 hours, so hang on – we’ll get back to you as soon as we can.

You do not need an account to buy from The Gaggler. An account is free to setup and makes the checkout process easier and faster. When you sign up for an account you are able to:

  • Checkout easier and faster when making a purchase
  • Track current orders
  • View past orders
  • Make changes to your account information
  • Change your password
  • Save your shipping and billing addresses
 

If you check out as a guest, all order confirmations and updates will be sent via email and you will not be able to keep track of this information on the Gaggler website.

Your card is charged at the time of purchase when you click on the ‘Checkout’ button during the order process.

As an e-commerce company based in Dubai, United Arab Emirates, we are required to charge VAT, which may vary over time. VAT is similar to Sales Tax that you may pay on other e-commerce platforms around the world.

If you checked out as a guest, you will receive an order confirmation by email and you will not be able to keep track of this information on the Gaggler website.

If you have an account with Gaggler, you can track your order in the Account section by logging into your account.

The Gaggler Newsletter

The Gaggler Newsletter is a whole lot of goodness emailed to your inbox each month. We share trends, news, tips and exclusives with you for an inspired lifestyle that enables you to be the best version of yourself.

You can subscribe here or by completing the subscribe box on any page of the Gaggler website.

Hmm…please check your spam or junk folder. If the Gaggler Newsletter lands in your spam or junk folder, you will need to find it and mark that it is not spam or junk in your email platform. If the Gaggler Newsletter isn’t there, mail from the Gaggler may be blocked. To fix this, add [email protected] to your contacts.

At the bottom of every Gaggler newsletter you have an option to ‘Update Your Preferences.’ Please click on this link and update your email address so that future Gaggler newsletters are delivered to your new email address.

At the bottom of every Gaggler newsletter you have an option to ‘Unsubscribe’. Follow the steps to unsubscribe.

Shipping and Returns

Each product is annotated with the countries to which we ship that product on the product detail page. Generally, Gaggler ships across the United Arab Emirates (UAE) and certain other Gulf Cooperating Countries (GCC). We are working on expanding to other countries soon. Please note: Not all items can be shipped to all countries. Non-UAE shipping eligibility is indicated on the product detail page. Thank you for your patience as we expand our international presence. Click here for our full shipping policy.

Standard shipping on all orders less than AED 200 before VAT and shipping is AED 20, within the UAE, and FREE for all orders of AED 200 or more, before VAT and shipping. Click here for our full shipping policy.

Please note that order processing may take up to two business days after the order is placed for standard shipping.  Orders received on a weekend or public holiday will be processed the next working day. Delivery times are estimates and not guaranteed and may take longer if the shipping address is remote, during public holidays and under other circumstances. Click here for our full shipping policy.

If you are not satisfied with your purchase on Gaggler and you wish to return an eligible item for any reason, you may do so within 7 days of receipt.  Any item returned more than 7 days after receipt is not eligible for refund. All products must be returned in saleable condition, unused, unopened and in their original packaging with all labels attached. Any items that are damaged when we receive them are not eligible for a refund. Before initiating a return, please review our guidelines to make sure your item is eligible. Click here for our full refund policy and return procedure.

We do not accept exchanges as items may sell out while the requested exchange is returned and processed. If your original purchase falls within our return policy, we encourage you to purchase the item you need and return the unwanted item for a refund. Click here for our full refund policy and return procedure.